Privacy Policy

Effective date: 12-Jul-2023

This Privacy Policy governs the manner in which ZenSoul collects, stores, protects, and uses the personal information of its users. ZenSoul is committed to ensuring compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We value your privacy and aim to be fully transparent about our data handling practices. This Privacy Policy applies to all users of the ZenSoul website and services (“Services”).

Collection and Use of Personal Information

ZenSoul may collect personal information that you voluntarily provide when using our Services. This may include, but is not limited to, your name, email address, telephone number, location, and any other information that you choose to provide through our website or other communication channels. We collect this information in order to provide you with our Services, respond to your inquiries or requests, improve our Services, and comply with legal obligations.

Legal Basis for Processing Personal Information

Whenever we collect personal information from users within the European Economic Area (EEA), we ensure that there is a legal basis for the processing of such data. The legal basis may be your consent, the necessity of processing for the performance of a contract with you, compliance with a legal obligation, or legitimate interests pursued by ZenSoul. We may process your personal information for the purposes outlined in this Privacy Policy based on the applicable legal basis.

Disclosure of Personal Information

ZenSoul does not sell, trade, or rent your personal information to third parties without your explicit consent, except as described in this Privacy Policy. However, we may disclose your personal information to:

  1. Service Providers: We may engage third-party service providers to facilitate our Services or to perform specific services on our behalf. These service providers are obligated to only use personal information on our instructions and pursuant to applicable data protection laws.

  2. Compliance with Laws: ZenSoul may disclose personal information if required by law or by the lawful request of government authorities.

Data Security

ZenSoul takes reasonable precautions, including administrative, technical, and physical measures, to safeguard your personal information from loss, theft, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Data Retention

ZenSoul retains your personal information for as long as necessary to provide you with our Services and fulfill the purposes outlined in this Privacy Policy. We will also retain and use your personal information to comply with our legal obligations, resolve disputes, and enforce our rights and agreements.

Your Rights

You have certain rights and control over your personal information, subject to applicable data protection laws. These rights include:

  • Access: You have the right to request access to your personal information, obtain a copy of it, and verify the lawfulness of its processing.

  • Correction: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.

  • Deletion: You have the right to request the deletion of your personal information that is no longer necessary for the purposes it was collected, or if it has been unlawfully processed.

  • Objection: You have the right to object to the processing of your personal information on legitimate grounds.

  • Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please Contact Us using the information provided at the end of this Privacy Policy.

Third-Party Data Sharing

ZenSoul may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are contractually bound to keep your information confidential and must follow our data protection requirements. We may also share your personal information if required by law or in the event of a business transaction, such as a merger, acquisition, or sale of assets.

International Transfers

By using our Services, you acknowledge that your personal information may be transferred to and stored in a country outside your own, including countries that may have different data protection laws. ZenSoul takes appropriate measures to ensure the security of personal information when it is transferred internationally.

Updates to this Privacy Policy

ZenSoul reserves the right to update or modify this Privacy Policy from time to time. We will provide notice of any substantial changes by posting the revised Privacy Policy on our website and updating the “Effective date” above. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Name: ZenSoul Privacy Team Email: [email protected]

Thank you for entrusting your personal information to ZenSoul.

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